Free Shipping Offer:
We offer Free Shipping on product purchases over $40 for customers in the United States. Below $40 there is a flat rate shipping charge of $5.99. If you are buying sale items, please remember that free shipping is based on $40 or above in the current shopping cart.
Free in-store pickup is available.
Carriers: We ship using USPS (the United States post office) as our main carrier. For larger orders, we may opt to use UPS.
aromaG’s Botanica ships within the United States and US territories.
All orders placed will be shipped out within 2 days business days, depending on the time you placed your order. We strive for 1 business day, if possible.
USPS Mail takes 2 – 3 business days once the package has been shipped. However the USPS does not guarantee delivery in this time frame.
We are not responsible for packages USPS states as “delivered,” and customer states as not delivered. There is no refund from USPS. Contact your local carrier.
Exact location of package delivery. Please understand that we have ZERO control over what your local carrier does. Customers have asked, “why was the package left on the porch instead of waiting until I got home to hand it to me?” We have no control over that. Once the package leaves our store, we can, in no way, whatsoever, control what your local post office does. We are not the post office. Contact your local carrier about these concerns.
Lost, Unclaimed, Refused, and Undeliverable Packages
If UPS or USPS can’t deliver your package for one of the following reasons:
– Wrong address
– You’re not home to receive the package
– Delivery was denied
– Package was not claimed
If your package is returned to us, you can ask us to send the package again. However, you will be responsible to pay for reshipping and any UPS or USPS fees for sending the package back out a second time.
thank you for reading aromaG’s shipping policies.